Lean IT Foundation

Objetivos

Lean is about making your organization more efficient and to be able to react at the current external demands. This exam is about the five principles of Lean, the importance of Lean Management, the psychology of Lean change and the content of Lean IT projects.

All content of the training is in accordance with the requirements determined by the largest international certification bodies.

Público

Management and employees of any organization planning to introduce lean need to have a basic understanding of lean thinking.

Pré-requisitos

Nenhum

Ementa

General knowledge of the origins of the Toyota Production System and insight into the five core Lean principles

Understanding of the deciding factors at the time Toyota Motor Company started to develop the Toyota Production System

Understanding of the different approaches of Lean in IT and IT in Lean

Understanding the fundamental reasons for embarking on a Lean transformation – especially in an IT-setting

 

Understanding the definition and application of the Lean principle of value

Understanding how to define whether an activity adds value to a product or service, or not

Understanding the pivotal role of the customer/user in assigning value

 

Understanding the definition and application of the Lean principle of value streams

Understanding of a value stream as a set of value-adding and non-value-adding activities that a product or services undergoes, as opposed to the work processes of the employees

Understanding of the general best practice for the flow of a value stream analysis and subsequent implementation of the future state process

Understanding how to analyse a value stream for value, waste, flow and quality – especially in an IT-setting

Understanding the general taxonomy used in mapping value streams, as defined in “Learning to See” or “The Complete Lean Enterprise)

Understanding the application of the seven traditional definitions of waste, especially in an IT-setting

Understanding various methods to detect waste – especially in an IT-setting

 

Understanding of the definition and application of the Lean principle: flow

Understanding the fundamental barriers to flow (such as bottlenecks, unevenly distributed capacity and workload, and batching) – especially in an IT-setting

Understanding the value of frontloading in avoiding rework in later parts of the process – especially in an IT-setting

Understanding when and how to use Takt as a tool in optimizing flow – especially in an IT-setting

Understanding the impact of variance in the demand, and how to build in flexibility in the processes to counter this variance – especially in an IT-setting

 

Understanding the definition and application of the Lean principle of pull

Understanding how to apply principles of queuing theory (supermarkets) in setting up a pull system – especially in an IT-setting

Understanding the benefits of a pull system in processes – especially in an IT-setting

Understanding the use of Kanban – especially in an IT-setting

Understanding the connection between long cycle times, quality and work in progress, as described by David Anderson and Capers Jones

 

Understanding the definition and application of the Lean principle: continuous improvements

Understanding the cultural impact of defining errors and mistakes as opportunities for improvement and something essentially good and unavoidable

Understanding how to identify continuous improvements

Understanding the prerequisites of creating a cultural setting where continuous improvements flourish

Understanding how to work with continuous improvements on a regular basis, in the form of weekly kaizen meetings – especially in an IT-setting

Understanding how to use a kaizen board

 

Understanding of the importance of Lean Management and its role in the implementation of Lean

Understanding the important factors leading to success in implementing Lean

Understanding the important factors in sustaining benefits and results from a Lean project in a Lean organization

 

Understanding of the psychology of change and the role of the Lean change agent

Understanding the psychology of change for people exposed to changing circumstances in general, and about to embark on Lean changes specifically

Understanding of what a change agenda can and cannot affect with reference to people undergoing change

Understanding how a change agent may affect people undergoing change

 

Knowledge of the content of a generic project plan for a Lean IT project

Understanding how a Lean project may be undertaken

 

Sample Exam

Review

Certification Exam (optional)

 

Os materiais oficiais utilizados para os treinamentos, são desenvolvidos e homologados por HSI Institute® junto aos Institutos APMG e EXIN.

Carga Horária

20 horas

Valor

Formato de Entrega

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