Cisco IP Contact Center Express Specialist

 

 

The Cisco IP Contact Center (IPCC) Express Specialist certification validates the comprehensive set of skills and knowledge required to plan, design, implement, and operate the Cisco Unified Contact Center Express (Formerly the Cisco IPCC Express Edition).

Cisco IP Contact Center Express Specialist - Pré-requisitos

Não há requsito

                                                                                                                                    

Cisco IP Contact Center Express Specialist Exams & Recommended Training
Required Exam(s)	Recommended Training
642-164 UCCX	Deploying Cisco Unified Contact Center Express (UCCXD) v2.0

                                                                                                                                     

Cisco IP Contact Center Express Specialist - Recertificação

A certificação Cisco IP Contact Center Express Specialist é válida por dois anos. Para recertificação, é necessário aprovação na versão atual do exame ou aprovação no exame escrito para CCIE® ou CCDE®.